Terms of Service

OVERVIEW

This website is operated by Felted by Sophia Art House. Throughout the site, terms such as “we,” “us,” and “our” refer to Felted by Sophia Art House. We provide this website, along with all information, tools, and services available, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated herein.

By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced here or available via hyperlink. These Terms apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms. You can review the most current version of the Terms here at any time. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site following any changes constitutes your acceptance of those changes.

Our store is hosted on WordPress.com, which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or you have given us consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service without express written permission from us. The headings in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk.

This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You are responsible for monitoring changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Return Policy. We strive to display colors and images accurately but cannot guarantee that your monitor will render colors accurately.

We reserve the right to limit sales of our products or services and may do so on a case-by-case basis. All product descriptions and prices are subject to change without notice. We reserve the right to discontinue any product at any time. Offers for products are void where prohibited.

We do not guarantee the quality of any products, services, or materials you obtain will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order and limit or cancel quantities purchased per order. We may attempt to notify you if there are changes to or cancellations of your order using the contact information provided at the time of purchase.

You agree to provide current and accurate purchase and account information and to update your information promptly to complete transactions.

Please review our Returns Policy for more detail.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. You acknowledge that we provide access to such tools "as is" and without any warranties. We are not liable for any issues that arise from your use of these tools.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services may include materials from third parties. We are not responsible for evaluating content or accuracy on third-party sites and will not have liability for any third-party materials or websites. Review third-party policies carefully before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit comments or creative ideas at our request or voluntarily, you agree that we may use them without restriction. We have no obligation to keep comments confidential, pay for them, or respond to them.

We may monitor or edit content at our discretion. Your comments must not violate the rights of any third party, including copyright and trademark rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please view our Privacy Policy for details.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors or inaccuracies on our site. We reserve the right to correct any such errors and change or update information without prior notice. We undertake no obligation to update any information unless legally required.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions, you are prohibited from using the site for any unlawful purpose or to solicit others to perform illegal acts. Violating these terms may result in the termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted or error-free. The service and products are provided "as is" without warranties of any kind. We are not liable for any damages related to your use of the service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Felted by Sophia Art House harmless from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain effective.

SECTION 16 – TERMINATION

These Terms are effective until terminated by either party. You may terminate at any time by notifying us. We may also terminate access at our discretion if you fail to comply with the Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding your use of the Service, superseding any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right to update these Terms and it is your responsibility to check for changes.

SECTION 20 – CONTACT INFORMATION

For questions about the Terms of Service, please contact us at FeltedbySophia@outlook.com