Privacy Policy

At Felted by Sophia Art House, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (Feltedbysophia.com) or make a purchase.

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, place an order, or reach out to us, we may gather personal details such as your name, email address, mailing address, phone number, and payment information.

Non-Personal Information: We automatically collect non-personal information when you visit our site, which may include your IP address, browser type, referring or exit pages, and timestamps.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders, including payment and shipping management.
  • To communicate with you regarding your orders, inquiries, or customer service needs.
  • To enhance our products, services, and overall site functionality.
  • To send you marketing communications, if you have opted in to receive them.

3. Sharing Your Information

We do not sell, trade, or transfer your personal information to outside parties without your consent, except as necessary to provide our services (such as shipping companies or payment processors).

4. Data Security

We implement a variety of security measures to protect your personal information. While no method of transmission over the Internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your information. However, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access and request copies of your personal information.
  • Request corrections for any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to legal obligations.
  • Opt-out of receiving marketing communications at any time.

6. Cookies

Our site uses cookies to improve your user experience. You can disable cookies through your browser settings, but this may impact the functionality of our site.

7. Third-Party Services

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new policy on this page. Your continued use of the site after any modifications indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Felted by Sophia Art House
Email: FeltedbySophia@outlook.com